Recorded Telephone Evaluation and Training Services
Are you losing customers due to poor phone skills and etiquette?
Positive first impressions and sales are made or lost over the telephone. If your personnel are not trained to deliver outstanding service and to positively promote your company, products and services over the phone, then you may be losing out to the competition. We have a complete solution to telephone skills assessment, monitoring and training.
Telephone Service, Skills and Etiquette Training
Please contact us today for a free consultation, price quote or evaluation copy
Mystery Caller Recorded Telephone Evaluations: View an Interactive Online Report (requires I.E. Browser to hear sound file)